This Privacy Policy explains how Dakshin Gujarat Vij Company Limited (DGVCL) collects, uses, and protects your personal information when you use our services, including but not limited to the DGVCL mobile application.
By using the application, you agree to the collection, use, and transfer of your information as described in this policy.
We collect personal information such as your name, email, phone number, location, and OTP when you voluntarily provide it through interactions with the mobile application. Image uploads may be required for complaints.
We use this data solely to improve our services. We do not collect sensitive personal information.
We take reasonable steps to protect your information. You are responsible for keeping your OTP/password confidential. While we use encryption and secure servers, internet data transfer is not 100% secure.
Please notify us immediately if you suspect unauthorized access.
We use your data for service delivery, marketing, and communication. Information may be disclosed to comply with legal obligations or in case of a business transfer or merger.
To access or delete your information, email support.it@dgvcl.co.in. Some data may be retained if required by law.
You can delete your account anytime at profile.dgvcl.co.in/settings/privacy.
We use encryption and secure servers to safeguard your data. We do not sell your information. You will be notified of any data breach as required by law.
This Privacy Policy may be updated. All changes will be communicated through the app.
If you have any questions or concerns, please contact us at support.it@dgvcl.co.in.